Romulus

Discover what the Romulus phone system is, what it lets you do, and how it connects to the rest of the Romulus platform.

What is the Romulus Phone System

Learn how to make and receive calls using the Romulus app on desktop and mobile, and what you can do during a call.

How to Make and Receive Calls with Romulus

Learn how to enable outgoing numbers for each team member and how to select the right number before making a call from the Romulus app.

How to Choose Which Number to Use for Outgoing Calls

Learn how to manage the shared company address book in Romulus and how to add, import and sync your team's contacts.

Address Book and Shared Contacts

Build and manage your contact database — add contacts manually, bulk import from CSV, and search or filter by tags.

How to Add, Import, and Manage Contacts

Learn how to replace the default hold music with a custom audio file for each Romulus number.

How to Customise the Hold Music

Learn how to use the Do Not Disturb feature in Romulus to temporarily stop receiving calls on your device, without changing the phone system settings.

How to Enable Do Not Disturb (Temporarily Stop Receiving Calls)

Learn how to access the call log in Romulus, review the details of each conversation, and listen to call recordings.

How to View Call History and Listen to Recordings

Numbers, calls, users and essential phone system settings

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Find answers and get help from Intercom Support and Community Experts

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