Romulus

Add additional users to the Romulus Chat module.
This guide provides a step-by-step procedure to add users quickly and efficiently.

Create Romulus Chat users

The Inbox is the operational hub of Romulus Chat, where you can manage all conversations with customers and leads.

Manage Customer and Lead Interactions with Inbox

Automate conversations, capture leads, and improve the customer experience with Romulus Chatbots.

What is a Chatbot: Definition and Types

Whatsapp Chatbot

In this module, you can create a chatbot for your Facebook page and automate responses, improving message management.

The Facebook Chatbot

Set up the Instagram Chatbot and automate replies to your followers’ messages, improving efficiency and user experience.

The Instagram Chatbot

Learn how to develop a Telegram Chatbot capable of automatically managing and responding to all incoming messages from new contacts on the platform.

The Telegram Chatbot

Understand how ChatFlows operate and explore the different categories available to automate conversations.

Definition and Types of ChatFlow: How to Configure Them

Set up AI in Romulus and connect OpenAI to manage interactions autonomously and intelligently.

Configure AI on Romulus

Learn how to train your Romulus Chat AI with information about your company, products, and services, so it can handle customer conversations autonomously.

How to Train the AI Chatbot

Define your chatbot’s personality, create an effective AI Prompt, and integrate AI into Romulus ChatFlows to automate responses.

The Importance of the Prompt and Integrating AI into a ChatFlow

Discover the importance of a well-structured Knowledge Base and apply best practices to build a solid and functional one!

The Importance of a Good Knowledge Base

Knowledge Base & Prompt: Scenario 1

Knowledge Base & Prompt: Scenario 2

The smart chat that speaks to leads, qualifies them in real time and schedules appointments for you.

Chat

What is Romulus Chat and what is it used for?

How can I create a new AI Agent from scratch?

How do I add a new user in Romulus Chat?

How does the “Chats” section work?

What is a Romulus Chatbot?

How do I access and manage my Chatflows?

Qual è la differenza tra una sessione INBOUND e OUTBOUND?

How can I maintain a high quality score?

What is required to create a WhatsApp Chatbot on Romulus?

Quando devo usare un Template WhatsApp?

How do I create a WhatsApp Broadcast Campaign?

How do I select the recipients for the campaign?

Come si attiva un Chatbot Facebook su Romulus?

Can I connect multiple Facebook pages to Romulus Chat?

How do I activate an Instagram Chatbot on Romulus?

Do I need to do anything in the browser to connect Instagram?

How do I create a new Telegram Bot in Romulus?

How do I connect an existing Telegram Bot to Romulus?

What should I do if I get an error while creating the bot?

What are Chatflow modules and what are they used for?

Best practices for an effective Chatflow

What types of “Request Information” modules are available?

How do you properly link one module to another?

What are “Trigger Action” modules in Voxloud Chatflow?

Is it possible to train the AI with my company’s content?

Why is it important to write an effective prompt?

Can I limit the number of interactions with the AI?

How can I connect ChatGPT to my Romulus Chatbot?

Which GPT models can I use in Romulus Chat?

What does Knowledge Mix mean?

How can I train my Romulus Chatbot’s AI?

Why is it important to refine the Prompt?

Frequently asked questions regarding Romulus

F.A.Q.

Find answers and get help from Intercom Support and Community Experts

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