Romulus

La differenza tra le due sessioni è la seguente:

INBOUND: il cliente scrive per primo. Puoi rispondere liberamente entro 24 ore.

OUTBOUND: scrivi tu per primo. Serve un template approvato e devi aspettare la risposta del cliente per aprire la sessione.

Qual è la differenza tra una sessione INBOUND e OUTBOUND?

Find answers and get help from Intercom Support and Community Experts

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