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Common Questions About Your Phone System

Quick answers to the most common questions Romulus users have about their phone system.

You've set up your phone system and configured how calls are routed. This section answers the questions that come up most often once you're up and running β€” things like what happens when you're travelling, how much data your calls use, and what to do when all your lines are busy. Browse the articles below to find what you need.

Frequently Asked Questions

Step-by-step instructions for resetting your Romulus account password and regaining access.

What you need to know about using Romulus outside your home country β€” what works, what doesn't, and what to watch out for.

The minimum and recommended internet speeds for reliable calls, and what to do if your connection is slow.

A breakdown of data consumption per call β€” useful if you're on a limited mobile data plan or managing bandwidth across your team.

How Romulus handles incoming calls when your team is fully occupied β€” and how to configure what callers hear or where they go.

When You're Ready

If your question isn't answered here, or if something in your phone system isn't working the way it should, the next article covers the most common problems and how to fix them.


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