Romulus

Master everything you need to Know About the Romulus Chat Universe!

Romulus Chat Academy

Learn how to set up and manage your Romulus chatbot across WhatsApp, Facebook, Instagram, and Telegram. This Academy covers building chatbots, creating chatflows, connecting AI, and managing your chat inbox — all organized by lesson.

Add additional users to the Romulus Chat module.
This guide provides a step-by-step procedure to add users quickly and efficiently.

Create Romulus Chat users

The Inbox is the operational hub of Romulus Chat, where you can manage all conversations with customers and leads.

Manage Customer and Lead Interactions with Inbox

Create, map, and manage Romulus Chat users. 

Lesson 1: Romulus Chat Users

Automate conversations, capture leads, and improve the customer experience with Romulus Chatbots.

What is a Chatbot: Definition and Types

Whatsapp Chatbot

In this module, you can create a chatbot for your Facebook page and automate responses, improving message management.

The Facebook Chatbot

Set up the Instagram Chatbot and automate replies to your followers’ messages, improving efficiency and user experience.

The Instagram Chatbot

Learn how to develop a Telegram Chatbot capable of automatically managing and responding to all incoming messages from new contacts on the platform.

The Telegram Chatbot

Learn how to design and configure different types of Chabots

Lesson 2: The Romulus Chatbot

Understand how ChatFlows operate and explore the different categories available to automate conversations.

Definition and Types of ChatFlow: How to Configure Them

Build advanced conversational flows and configure custom logic also through API integrations

Lesson 3: The Chatflow

Set up AI in Romulus and connect OpenAI to manage interactions autonomously and intelligently.

Configure AI on Romulus

Learn how to instruct Romulus Chat’s Artificial Intelligence with all relevant information about your company, products, and services, to make it autonomous in managing conversations.

How to train the AI

Define your chatbot’s personality, create an effective AI Prompt, and integrate AI into Romulus ChatFlows to automate responses.

The Importance of the Prompt and Integrating AI into a ChatFlow

Discover the importance of a well-structured Knowledge Base and apply best practices to build a solid and functional one!

The Importance of a Good Knowledge Base

Knowledge Base & Prompt: Scenario 1

Knowledge Base & Prompt: Scenario 2

Learn how to set up AI, train it, and integrate it into Chatflows.

Lesson 4: The AI for Romulus

Find answers and get help from Intercom Support and Community Experts

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