Romulus

<b>Romulus Academy</b> offers a package of 4 lessons designed to help you manage and automate customer interactions effectively.

- Create, map, and manage Romulus Chat users.
- Learn how to organize conversations with customers and leads efficiently through the Inbox.

- Design and configure chatbots for WhatsApp, Facebook, Instagram, and Telegram.
- Automate conversations with native tools and run broadcast campaigns.

- Build advanced conversational flows and configure custom logic.

Module 4: Artificial Intelligence in Romulus

- Learn how to set up AI, train it, and integrate it into Chatflows.
- Use custom prompts to create intelligent, automated responses.

- <a href="https://help.romulus.live/en/articles/12332561-create-romulus-chat-users">Create Romulus Chat users.</a>
- <a href="https://help.romulus.live/en/articles/12332645-learn-how-to-perform-romulus-chat-user-mapping">Learn how to perform User Mapping.</a>
- <a href="https://help.romulus.live/en/articles/12332811-manage-customer-and-lead-interactions-with-inbox">Manage interactions with Customers and Leads through the Inbox.</a>

- <a href="https://help.romulus.live/en/articles/12333183-what-is-a-chatbot-definition-and-types">What is a chatbot: definition and types.</a>

- <a href="https://help.romulus.live/en/articles/12352194-definition-and-types-of-chatflow-how-to-configure-them">Definition and Types of Chatflow: How to Configure Them</a>

- <a href="https://help.romulus.live/en/articles/12352694-configure-ai-on-romulus">Configuring AI on Romulus </a>
- <a href="https://help.romulus.live/en/articles/12352787-how-to-train-the-ai">How to Train the AI</a>
- <a href="https://help.romulus.live/en/articles/12352888-the-importance-of-the-prompt-and-integrating-ai-into-a-chatflow">The Importance of Prompts and Integrating AI into a Chatflow</a>
- <a href="https://help.romulus.live/en/articles/12353238-the-importance-of-a-good-knowledge-base">The Importance of a Well-Structured Knowledge Base</a>
- <a href="https://help.romulus.live/en/articles/12353252-knowledge-base-prompt-scenario-1">Knowledge Base &amp; Prompt: Scenario 1</a>
- <a href="https://help.romulus.live/en/articles/12381497-knowledge-base-prompt-scenario-2">Knowledge Base &amp; Prompt: Scenario 2</a>

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Master everything you need to Know About the Romulus Chat Universe!

Romulus Chat Academy

Find answers and get help from Intercom Support and Community Experts

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Romulus Chat Academy

What you will learn

Module 1: Users & Inbox

Module 2: Multichannel Chatbot

Module 3: Chatflow

Module 4: Artificial Intelligence in Romulus

Course content

Lesson 1: Romulus Chat Users

Lesson 2: The Romulus Chatbot

The WhatsApp Chatbot

The Facebook Chatbot

The Instagram Chatbot

The Telegram Chatbot

Lesson 3: The Chatflow

Lesson 4: The AI for Romulus