Before diving into the individual Academy modules, we recommend reviewing the General Overview of Settings. These configurations are not covered within the lessons of the single modules and will give you a broader context to work with.
To get started, log in to the Romulus Control Panel, then select Settings. From here, you can adjust various aspects of your account by following the steps below.
Step 1: General Settings
In the General section, you can customize your account’s basic information:
Organization data: Enter or update the name of your organization or meeting.
Application language: Select your preferred language for using the application.
Step 2: Billing and Balances
In the Billing and Balances section, you can view and manage:
Account status notifications
Payment methods
Billing address
Payment history
This section helps you keep your billing information up to date and monitor your expenses.
Step 3: Call Limits
The Call Limits section allows you to manage the number of calls your agents can make.
To increase the call limit:
Select the desired limit from the menu in the top-right corner.
Click the Purchase icon.
Confirm the operation by clicking Ok.
To manage current limits:
Go to the Agent Call Limit Management section.
Click the 🖊️ icon next to the value you want to update.
Enter your changes according to your needs.
Save to apply the new settings.
