Romulus

How to Train the Voice AI Agent Using a Properly Structured Knowledge Base

Build a knowledge base folder and populate it with text, FAQs, files, or web content to power your agent's responses.

How to Create a Knowledge Base and Add Content

Link your knowledge base folders to a specific agent so it can reference your content during calls.

How to Connect a Knowledge Base to an Agent

Create and connect a knowledge base to your agent

Knowledge Base

Find answers and get help from Intercom Support and Community Experts

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