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How to Send Call Data to a Webhook from the Calls Tab

Manually trigger a webhook for any individual call — useful for re-sending failed automations or testing with real data.

Updated over 2 weeks ago

Quick Start — Resend Call Data in 4 Steps

🚀 Need to resend call data to a webhook?

  1. Open your agent → Calls tab → click the call row

  2. In the call detail modal, click the Webhooks tab

  3. Select your webhook from the dropdown

  4. Click Send Call Data

Done. The full call payload is on its way.


When to Use This

Every time an agent completes a call, it can automatically send call data to a webhook. But sometimes you need to trigger that manually:

  • An automation failed and the data was not received by your CRM or workflow tool

  • You are testing a new webhook configuration with real call data

  • You need to re-trigger a workflow for a specific call


How to Send Call Data Manually

  1. Open the agent that handled the call.

  2. Click the Calls tab.

  3. Find the call and click its row to open the Call Details modal.

  4. Click the Webhooks tab inside the modal.

  5. Use the Webhook dropdown to select which webhook to send data to.

  6. Click Send Call Data.

The system sends the full call payload — call metadata, contact data, extracted data, and transcript reference — to the selected webhook URL.


What Data Is Sent

  • Call ID, status, direction, start and end times, duration

  • Contact data: name, email, phone number, timezone, custom fields

  • Extracted data from all Extract Data actions on this agent

  • Transcript and recording reference


Common Issues

No webhooks appear in the dropdown

This agent has no webhooks configured. Go to the agent's Webhooks tab in the main navigation and create one first.

I clicked Send Call Data but nothing arrived

Check that the webhook URL is correct and that the destination (n8n, Make, Zapier) is active and listening. Use the Test Webhook feature in the Webhooks tab to verify the connection.


Related Articles

  • What Are Webhooks and How to Set One Up

  • How to Test a Webhook

  • How to Read Your Call Logs and View Call Details

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