Romulus provides a comprehensive set of tools designed to cover every stage of automated enterprise communication:
Intelligent Voice Agent
Manages inbound and outbound calls, responds naturally to customer inquiries, gathers information, and schedules appointments directly through conversational flows.
Omnichannel Communication Management
Coordinates voice, WhatsApp, Instagram, and other digital channels within a single centralized environment, ensuring consistency and full traceability.
Automated Lead Qualification
Applies configurable business rules to identify priority contacts and trigger automated workflows such as follow-ups, notifications, or CRM assignments.
Customizable Workflows and Automations
Enables the creation of advanced logic sequences — for example, sending confirmation messages after a call or triggering CRM-based actions automatically.
Advanced Dashboard and Analytics
Delivers in-depth visibility into key performance indicators (KPIs) including interaction volume, response time, AI agent performance, and operational trends.Multilingual Support
Handles conversations in multiple languages (including Italian, English, Spanish, Portuguese, Hindi, and more), facilitating international scalability.Security and Compliance
All data is processed in full compliance with privacy regulations and protected through robust encryption and multi-level access control systems.“Orbis” Onboarding Service
During the implementation phase, a dedicated team assists with agent setup and customization, ensuring a fast and optimized deployment.
Romulus stands out as a comprehensive conversational automation platform, designed to make enterprise communication processes more efficient, integrated, and intelligent.
Its flexible and modular architecture enables organizations to adapt the platform to their operational needs and evolve alongside their business growth.